Shipping policy

Shipping Policy

At Moom Mude, we are committed to delivering your orders safely and promptly.

Shipping Timeframe

All orders are processed and shipped within 7-15 business days from the date of purchase. Please note that business days do not include weekends or public holidays.

Shipping Regions

We currently ship to customers worldwide. Shipping times may vary depending on the destination country and local customs procedures.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email. You can use this number to monitor your package's journey in real-time on the carrier's website.

Customs and Delays

For international orders, packages may be subject to customs clearance. Customs delays are beyond our control and may extend delivery times. Customers are responsible for any customs duties or taxes applicable to their shipment.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us immediately at moonnudesupport@gmail.com with photos and tracking information. We will work with the carrier to resolve the issue.

Contact Us

For shipping inquiries, reach out to our support team at moonnudesupport@gmail.com. We typically respond within 24-48 hours.